Refund Policy

At My Store, we want our customers to have a positive shopping experience. If you are not satisfied with your purchase, you may contact us regarding a return or refund request.

Customers should contact us at Support@Mioarevy.shop before sending any item back. Please include your order number, the product involved, and a brief explanation of the reason for your request. Where appropriate, we may also request photographs or other information to evaluate the issue.

Unless otherwise stated for a particular product, eligible return requests should generally be submitted within 30 days of delivery.

To be eligible for a return, an item should generally be unused, in its original condition, and returned with its original packaging and accessories where applicable. Certain products may be excluded from return eligibility where permitted by applicable law, including products that are personalized, used, damaged after delivery, or otherwise identified as non-returnable at the time of purchase.

If an item arrives damaged, defective, incorrect, or materially different from the product ordered, please contact us as soon as possible after delivery so that we can review the issue and determine an appropriate resolution.

If a return is approved, we will provide return instructions. Customers may be responsible for return shipping costs when the return is due to a change of mind or another reason not caused by an error on our part. If the return is related to an incorrect, defective, or damaged item, we will review the circumstances and determine the appropriate shipping arrangement.

Approved refunds will generally be issued to the original payment method. The time required for the refund to appear in your account may depend on your payment provider or financial institution.

Original shipping charges may not be refundable unless required by applicable law or the refund is related to an error attributable to My Store.

We reserve the right to refuse returns or refunds that do not meet the applicable requirements or that appear to involve misuse of our return policy. Nothing in this policy limits any rights you may have under applicable consumer protection laws.

For assistance, please contact Support@Mioarevy.shop.